| PURCHASE
& PAYMENT:
FANCY
DRESS costumes
are despatched direct from the manufacturer
and take 3-4 days but please allow up
to 7 days. Any questions please email
me.
PEDAL
CARS These come
direct from the manufacturer and can take
upto 28 days. Please read the following
terms which are stipulated by the supplier:
Damage
due to the Carrier must be reported within
24 Hours in order to make a claim. Refused
deliveries or returns are subject to a
20% restocking charge. Failed Deliveries
will be re-charged at cost.
FURNITURE
& GIFTS
PLEASE EMAIL ME TO DISCUSS YOUR REQUIREMENTS.
ONCE WE HAVE AGREED DESIGN & PRICE,
YOU CAN EITHER POST ME A CHEQUE OR PAY
VIA PAYPAL. I WILL GIVE YOU THE NECESSARY
INFORMATION TO DO THIS. I SEND YOU AN
ORDER CONFIRMATION OUT DETAILING EVERYTHING
I AM DOING FOR YOU. PHOTOS OF YOUR ITEM
ARE EMAILED FOR APPROVAL BEFORE IT IS
VARNISHED AND POSTED.
YOU
CAN HAVE ANY OF THE DESIGNS SHOWN
WITHIN THIS WEB SITE
OR A DESIGN OF YOUR CHOICE
MAYBE TO MATCH EXISTING DECOR ANYTHING
CAN BE DONE FOR YOU
LARGE
ITEMS ARE DELIVERED THROUGH DHL OR FASTWAY
COURIERS
SMALL
ITEMS THROUGH ROYAL MAIL 1ST CLASS.
PLEASE
READ RETURNS INFORMATION BELOW
DELIVERY
AND RETURNS:
ITEMS
WILL ONLY BE DELIVERED ONCE YOU HAVE SEEN
PHOTOS OF THE FINISHED PRODUCT VIA EMAIL.
ONLY WHEN YOU ARE ENTIRELY HAPPY WILL
I DELIVER THE PRODUCT.
I
AIM TO GIVE YOU A DELIVERY DATE WHERE
POSSIBLE.
RETURNS:
PLEASE READ CAREFULLY
AS
ALL MY FURNITURE IS COMMISSIONED TO CUSTOMERS
EXACT REQUIREMENTS I DO NOT OFFER REFUNDS.
THE ONLY EXCEPTION TO THIS IS IN THE UNLIKELY
EVENT OF A FAULTY PRODUCT. IN THIS INSTANCE
PLEASE RETURN WITHIN 7 DAYS OF RECEIPT
AND I WILL REFUND YOUR ITEM. I CANNOT
ACCEPT RESPONSIBILITY FOR ANY POSTAGE
COSTS
FURNITURE
IS INSURED WITH THE COURIER FOR DAMAGE
IN TRANSIT, WHEN YOU SIGN YOU ARE SIGNING
FOR YOUR ITEM AS CHECKED. IF YOU HAVE
NOT CHECKED IT'S CONDITION PLEASE
SIGN FOR IT AND WRITE UNCHECKED
NEXT TO
YOUR SIGNATURE. ANY DAMAGE
MUST BE REPORTED TO ME WITHIN 24 HOURS
AS I MUST MAKE MY CLAIM TO THE COURIER
WITHIN 48 HOURS. IF THIS IS NOT DONE THE
INSURANCE WILL BE INVALID AND I CANNOT
RECTIFY ANY PROBLEMS AFTERWARDS.
ALL
FURNITURE IS CAREFULLY PACKAGED AND LEAVES
ME IN PERFECT CONDITION.
Privacy
Policy
We
are committed to protecting your privacy.
We will only use the information that
we collect about you lawfully (in accordance
with the Data Protection Act 1998). We
collect information about you for 2 reasons:
firstly, to process your order and second,
to provide you with the best possible
service. We will not e-mail you in the
future unless you have given us your consent.We
will give you the chance to refuse any
marketing email from us or from another
trader in the future. The type of information
we will collect about you includes: *
your name * address * phone number * email
address.
We
will never collect sensitive information
about you without your explicit consent.
The information we hold will be accurate
and up to date. You can check the information
that we hold about you by emailing us.
If you find any inaccuracies we will delete
or correct it promptly. The personal information
which we hold will be held securely in
accordance with our internal security
policy and the law. If we intend to transfer
your information outside the EEA (European
Economic Area) we will always obtain your
consent first. We may use technology to
track the patterns of behaviour of visitors
to our site. This can include using a
"cookie" which would be stored
on your browser. You can usually modify
your browser to prevent this happening.
The information collected in this way
can be used to identify you unless you
modify your browser settings. If you have
any questions/comments about privacy,
you should contact us.
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